Privacy Policy and Cookie Policy

Belcis Trading is a Belgian trading company specialising in green coffee beans and cacao for the CIS region. Contact details: Belcis Trading Belgium VAT: BE0893.534.504 Email: info@belcistrading.com Phone: +32 498 76 42 38

We only collect data that you voluntarily provide through our contact, quotation and sample request forms: • Name and company name • Email address • Phone number (if provided) • Country and city • Message or request details We do not collect sensitive personal data and never ask for financial information through our website.

We use your data exclusively for: • Responding to your contact requests • Processing sample requests • Maintaining business communication We use Web3Forms for the technical delivery of forms. For reliable follow-up, we also record your submitted form data in our secured application database. Your data is used only to handle your request. According to Web3Forms, its servers are located in the United States. We never use your data for marketing purposes without your explicit consent and never sell your data to third parties.

We process your personal data based on: • Your consent (Art. 6(1)(a) GDPR) — when you submit our forms • Legitimate interest (Art. 6(1)(f) GDPR) — for business communication with existing contacts • Performance of a contract (Art. 6(1)(b) GDPR) — when processing orders or sample requests

We retain your data for as long as necessary for the purpose for which it was collected, or as required by law. Contact data is retained for a maximum of 3 years after the last contact.

Under the General Data Protection Regulation (GDPR), you have the following rights: • Right of access — you can request what data we hold about you • Right to rectification — you can have inaccurate data corrected • Right to erasure — you can request deletion of your data • Right to restriction of processing • Right to data portability • Right to object To exercise these rights, send an email to info@belcistrading.com. We will respond within 30 days. You also have the right to lodge a complaint with the Belgian Data Protection Authority (GBA): www.dataprotectionauthority.be

Our website uses the following types of cookies: NECESSARY COOKIES These cookies are essential for the website to function and cannot be disabled. They do not store any personally identifiable information. FUNCTIONAL COOKIES • belcis_cookie_consent — stores your cookie preference (1 year) We currently do not use analytics cookies, tracking cookies, advertising cookies or social media cookies.

You can withdraw your cookie consent at any time by clearing your browser history or using private browsing mode, or by adjusting your browser settings. More information on managing cookies in your browser: • Chrome: Settings > Privacy and security > Cookies • Firefox: Settings > Privacy and Security • Safari: Settings > Privacy

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Our website uses HTTPS encryption.

We may update this privacy policy from time to time. The date of the last update is shown at the top of this page. We recommend checking this policy regularly.

For questions about this privacy policy or about the processing of your personal data, please contact us at: Email: info@belcistrading.com Phone: +32 498 76 42 38